The questions below cover the most common things people want to know before booking a private airport transfer in Dubai, from pricing and vehicle details to what happens when flights are delayed and how the arrivals pickup actually works.
Car Grab’s transfers start from AED 199 for Dubai city destinations (Downtown, Marina, DIFC, Business Bay, Jumeirah) and AED 294 for Abu Dhabi. The price is per vehicle, not per person, and is fixed when you book. No meter, no surge pricing.
Fixed. The price confirmed at booking is what you pay. There are no additional charges for traffic, tolls, late-night arrivals, or public holidays.
Per vehicle. A Ford Expedition seats up to five passengers. Whether there’s one or five people in the vehicle, the price stays the same.
The vehicle, the driver, all road tolls on the route, flight tracking, and up to 60 minutes of free waiting time from actual landing. Business travellers get a receipt for expense claims.
Payment is confirmed at the time of booking. Contact via WhatsApp on 00971564552384 or through cargrabuae.com for current payment options.
At least 24 hours in advance is recommended to guarantee vehicle availability. Same-day bookings are sometimes possible via WhatsApp, but cannot be guaranteed.
Yes. Transfers are available at all hours on all days, including UAE public holidays and weekends (Friday and Saturday).
Yes. Booking the return trip at the same time as the arrival transfer is the simplest approach. Provide your departure flight details and hotel or pickup address.
Yes. Book in the arriving passenger’s name with their flight details and your drop-off address. The driver meets them in arrivals with their name on a board.
In the arrivals hall, after customs and baggage claim, in the designated driver and greeter area. The driver holds a board with your name. Car Grab sends specific meeting instructions before your flight lands.
Your booking confirmation includes the driver’s WhatsApp number. Message them with your location in the arrivals hall and they’ll find you.
Flight tracking is included on every booking. The driver adjusts to your actual landing time automatically. You don’t need to make any calls from the gate.
The first 60 minutes from actual landing are included at no extra charge. If immigration is slow, you’re almost certainly within that window. For delays beyond 60 minutes, contact the driver via WhatsApp.
All three: Terminal 1, Terminal 2, and Terminal 3. Terminal 3 handles all Emirates flights. The meeting point and exit instructions in your confirmation are specific to your terminal.
Ford Expedition SUV. Full-size, seats up to five passengers, proper luggage space for the full group, air-conditioned, Wi-Fi, and phone charging as standard.
A standard travel pushchair fits in the boot alongside normal luggage. For larger travel systems or double buggies, mention it at booking so we can confirm the fit.
Yes. Infant seats, forward-facing child seats, and booster seats are available on request. Provide the ages and weights of any children needing seats when you book.
Yes. Dubai International to Abu Dhabi (any destination within the emirate) from AED 294. The reverse route, Abu Dhabi to DXB, is the same price.
Yes. Car Grab covers pickups and drop-offs at Al Maktoum International Airport. DWC is approximately 35km from central Dubai. Contact for a specific price based on your destination.
Yes. DXB to AUH, DXB to DWC, AUH to DXB: intercity airport-to-airport runs are available. Contact via WhatsApp with your specific route for a price.